Privacy Policy

VIKIHUB.NG PRIVACY POLICY Last updated: May 30, 2026

  1. INTRODUCTION VikiHub.NG (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you use our marketplace at vikihub.ng and our courses portal at learn.vikihub.ng.
  2. INFORMATION WE COLLECT When you use VikiHub.NG we may collect:
  • Your name, email address and phone number when you register
  • Your delivery address when you place an order
  • Your payment information — processed securely by Paystack and Flutterwave, never stored by us
  • Your IP address and browser information for security purposes
  • Products you view, purchase or save
  1. HOW WE USE YOUR INFORMATION We use your information to:
  • Process and fulfill your orders
  • Send order confirmation and delivery updates
  • Communicate with you about your account
  • Improve our marketplace and services
  • Prevent fraud and protect our platform
  • Send important notices about changes to our terms or policies
  1. INFORMATION SHARING We do not sell your personal data to third parties. We only share your information with:
  • Vendors — your name, phone number and delivery address are shared with the vendor fulfilling your order
  • Paystack and Flutterwave — for secure payment processing
  • Hostafrica — our hosting provider, for website operation
  • Law enforcement — only when required by Nigerian law
  1. VENDOR DATA If you register as a vendor on VikiHub.NG:
  • Your store name and product listings are publicly visible
  • Your personal address is kept private and not shown to buyers
  • Your bank account details for payouts are stored securely and never shared
  1. COOKIES VikiHub.NG uses cookies to:
  • Keep you logged into your account
  • Remember items in your cart
  • Analyse how visitors use our site to improve performance You can disable cookies in your browser settings but this may affect your experience on our site.
  1. DATA SECURITY We take reasonable measures to protect your personal information including:
  • SSL encryption on all pages
  • Secure payment processing via Paystack and Flutterwave
  • Regular security monitoring of our platform However no online platform can guarantee 100% security. Please use a strong password and keep your account details safe.
  1. DATA RETENTION We keep your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us.
  2. YOUR RIGHTS You have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  1. CHILDREN’S PRIVACY VikiHub.NG is not intended for children under 13. We do not knowingly collect data from children.
  2. THIRD PARTY LINKS Our marketplace contains links to vendor stores and external sites. We are not responsible for the privacy practices of third party sites.
  3. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email.
  4. CONTACT US For privacy concerns or data requests contact us at:
  • Website: vikihub.ng/contact-us
  • WhatsApp: available on our contact page
  • Location: Benue State, Nigeria